Saturday 10 August 2013

The Future of Social Media – The Possibilities are…Endless.


I am 53 years old. I don’t want to bore you with the technological changes I have seen in this lifetime, it sort of rambles from watching a black & white image of a man walking on the moon to holding a smartphone in my hand to text a friend. Jinkys…that is a lot of progress in a short time. Technology only got faster, in 2004 who had heard of Facebook but wow, here we sit a mere near 10 years later and who hasn’t heard of Facebook. Welcome to the brilliant playground.

Where will we be in another 10 years? I will be preparing to retire, hopefully. I hope by then social media marketing will have finally decided that my age dynamic matters. Sucks that we who started all this in the first place are ignored for the most part by online marketers.

I am excited at what might happen to social media in 10 years. I think it is going to be amazing. We are on the cusp of some exciting innovations with the upcoming semantic web. Oh sure, it will initially take some very professional and super smarty intelligent people to construct the logistics and the data filters for the ontology but from there…it can simply soar in the application developments of average people just diddling about. 

Right now you can ask a browser to search for a lowest airflight price from A to B.  Your browser will return anything/everything with that keysearch word BUT wouldn’t it be handy to have your browser able to interpret pricing data, deduce your initial query and return in fact, the lowest prices for a specific flight you intend to take from point A to point B? It is around the corner.

2021 A Semantic Odyssey
To create a new Facebook is a moot point. Why build something already invented? Repetition will not save social media and quite frankly, do we as users, really want the same old? No, no. The future of social media lies in what is innovative and stretches the limits. That is the spark and ignition. There is a reason that Facebook is constantly changing, it is in a race to keep you and I engaged because one day… soon…the semantic capabilities of the web are going to send us spiraling and Facebook could be left far behind. New trends, new ease of use has made emerging platforms popular and profitable in amazing short periods of time. Pinterest is nothing more really then simply pinning and re-pinning but…we love it. Somehow by what we pin we are telling a story about ourselves, our lives our interests, our passions. That is what I think when I see someone’s Pinterest page. It is somehow like pictures in a book of who a person is and it doesn’t divulge as much personal information in a society that is slowly, ever slowly learning to try to be a bit more cautious. 

We are as a people already consuming and sharing at an amazing rate. Blogs, tweets, images, videos. It is outstanding. Online purchasing is steadily climbing. Even Chapters, who once buried small book sellers like W.H. Smith and Coles is struggling to keep its head above the waters of Amazon and the new e-book and audio book generation. It will only get worse for some and get better for others. I don’t even want to ponder what will become of all the people who work in retail employment for a living…when the stores become obsolete and transcend into digital media and online shopping. 

I don’t know what we will become when we are adept at communicating on social media platforms…but have lost the art of reading body language and faces and interactive interpretation that only comes from engaging face to face, not face to screen. We may teach a machine to respond to our human emotions but that hardly teaches us how to engage with another human ourselves. When we can online communicate with thousands, then when or even why would the few matter.  We can sit in a restaurant or a coffee shop and never be alone because the world is always with us, in the palm of our hand.

Social media marketers are going to be intent on getting those thousands won over. All they have to do is engage with that audience.  When they engage with that audience, they get the sales, they get the profits. The only way Amazon will fail is when a competitor offers something more to engage to us.  As consumers, we are less sophisticated. At college we recently had an assignment to audit companies and you know what shocked me most? Is that companies that had snazzy and engaging websites and used social media to promote that somehow wearing that pair of jeans, or eating that cereal or drinking that coffee was…cool, that we embraced the image. Or rather a reflection of us being cool because we embraced that cool company.  Consumers jumping at the opportunity of improving their image by becoming sheep to the flock of trend. Meanwhile a newspaper reports that the said jean company obtained their distressed acid trendy-look by literally making desperate for work humans literally sick. Isn’t that a sad conundrum?  We made a company rich to look cool while it took advantage of the poor and contributed to their deaths so the we could look cool in the rich companies products.  Such an evil circle but wow, their social media presence is just so awesome. Our social media use has never been higher, and so are teenage suicides resulting from cyber bullying carried out for the most part by social media means. Who are we? What are we going to become?

I hope that we will change in the next 10 years.  We keep hearing that social media is dumbing us down. That if blogs give way to short tweets and texts then we lose our grammar, our spelling, our ability to constructive individual thought. I hope that even as technology marches forward that we will find ourselves again as humans who can be globally responsible and as ethically and morally progressive as our technology’s speed is. That it won’t just be about being able to tell our cell phone to wake us up and brew our favourite cup of K-cup coffee while auto-starting the car on a cold winter morning but somehow about something more. Not just about me, or not just about you but somehow it becomes more about all of us and bettering the world for everyone. Recently I was hearing how car insurance companies want to push these little black boxes to collect driver information, so you would know if your kid was speeding in your car or in business if your fleet car is being driven only for business and responsibly…because it seems that more and more we are becoming less authentic. We are about status at whatever cost, not about honour, responsibility, honesty, trust. I want that back. I want us to be able to believe in each other, trust each other and not just technology.

But technology science doesn’t move that way.  It has no heart or soul, just infinite possibilities.

Seriously, it will be amazing to see what we will be able to do, what we will be able to accomplish, it really will. It is almost overwhelming. But I keep thinking of Arthur C. Clarke. He always tried to underline every book of science fiction he wrote with one basic theme, if we, the human race, advance too fast and technologically progress at an alarming rate that we can’t morally and ethically keep up before we simply begin to put it to use, what becomes of us? 

It might be nice to have your child chipped so that when they get to school you get a tweet telling you your child just safely arrived, or that they just got on the bus for the ride home, that they just got into the house, that they are watching TV at the moment of a show you programed as being acceptable. Safe. You can itemize their day, their moves and know they are okay. But they have no freedom that is not surveyed, they have no trust to earn or judgment for better or worse to develop, they have no time that is their own. Big Brother isn’t your brother; it could be your mother!

Or how about you step off the plane in the Dominican Republic and you suddenly get a tweet that reads “Congratulations. We just noticed that you have worn your Fruit of the Loom underwear, that you purchased from WalMart on June 21st, 2018, Lot 8888, to the Dominican Republic. We think that is awesome. Yours Sincerely, Fruit of the Loom International. PS Please feel free to re-tweet this to all your friends. By clicking on the link below you will be provided with all the locations that you can shop and enjoy Fruit of the Loom undergarments while in the Dominican Republic. Have a wonderful holiday”  
Seriously? Curse those Radio Frequency Identification tags. But my children, the capability will be there, is there and so much more.

For one day not long after the Dominican holiday you check into your mobile media on a break and surprise, this message greets you “Good morning, we are hoping you are having a nice day at work. We started your laundry this morning at your preset determination of 10:30 a.m. and regret to inform you we experienced a malfunction and your Fruit of the Loom underwear that you bought at WalMart on June 21st, 2018, Lot 8888 was damaged and is non-recoverable. We know this because we can no longer detect its RFID tag. We know that this is most regrettable to you since we have been able to determine by the number of times our data shows you wearing this particular pair on a weekly basis that this was at a probability factor of 96.7% your favourite pair. We are very sorry for your loss. We have been able to determine that there is an identical lot number pair of underwear currently for sale in a Target Store in Alleghany New York. We have determined that the ratio of this pair being just as comfortable is 98:100. Would you like us to call that store and purchase this item for you using your stored financial data? We have surveyed your bank account and upcoming financial expenses and factored in your next pay period and determined that you can afford this purchase.  Please respond Yes or No for us to purchase this replacement for you or we could search for a comparable pair at a lower cost. We are waiting for your response or you could allow us to predetermine calculate your likeliest response and act accordingly. Have a nice day.  Your  iLife“

Hmm, I am just not sure about all this future stuff…

(I just wish we paid more attention to provider services. They are expensive and roaming fees…seriously, don’t get me started. I want it to be free, like some European countries and I want it to be international like the Space Station…and free. Yeah, that is what I want more than a computer that can identify me by my thumbprint or my retina. Hello?)

Reference
I PhotoShopped an image from "2001 A Space Odyssey" Screenplay by Stanley Kubrick, and Arthur C. Clarke. Dir. Stanley Kubrick. Warner Bros. Pictures, 1968. Motion Picture to bend it to my evil purpose.  

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